Money Deposits
Depositing money into your user account provides you access to the Real-Play mode which allows you to wager and win real money. For depositing money the registration of an user account is required.
For depositing money please follow these few steps:
- Click here to login to your user account.
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Then click here or better in the gaming interface to the "Cashier" button for opening the money deposit options page. This page is offering you the selection of a payment method and bonus option. Players who dislike to receive a bonus may disable the bonus option (by selecting "No thanks").
If claiming a bonus is desired the wanted bonus option needs to get enabled:
Yellow stars are indicating which payment methods are compatible with the chosen bonus option. The offered bonus options may vary from time to time and depending on your player status and depositing history.
Before you proceed please make sure that you read the bonus terms which are defining under which conditions the bonus offer can get used.
To proceed select a payment method, fill out the form fields (e. g. Amount) and submit your entries by clicking to the button "Submit".
The number of fields varies depending on the selected payment method. -
Depending on the chosen payment method a payment provider specific page gets displayed. If you are using an eWallet like Neteller or Skrill (MoneyBookers) you will get offered several options how to iniate the payment.
Once the payment was initiated you should get redirected back to the casino.
In some cases you may press the button "Return To merchant" for starting the redirection process. -
In the case that you have opted for using a classic credit/debit card payment the depositing process is similar:
You need to enter your personal and credit card details into the form and submit your data.
When the payment was processed and you got redirected to the casino you see a status message.
The appearance may differ from casino to casino):
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In the case of suspicious occurences your payment gets frozen. In such a case contact the helpdesk by creating a support ticket in the ticket system.
A typical situation where our security measures get active is when the player account name and the name on the credit card aren't identical. In such cases we will perform an identity check to avoid credit card defraud. When your support agent informed you that you have to upload documents which can verify your identity you can perform the document upload easily within the above displayed dialog window. - After the completion of the depositing process you should see in the gaming interface your deposit and bonus balance.